Graiver Travel

Enhanced UX & Streamlined Operations with a Modern Platform

Graiver Travel is a leading travel agency specializing in personalized travel experiences. They partnered with us to revamp their digital presence, enhance operational efficiency, and integrate robust technologies to support their unique business requirements.

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Challenges

Graiver Travel's website faced challenges in managing a dynamic travel catalog, syncing data, and handling peak traffic, leading to slow performance and lost opportunities. Manual lead and order management reduced efficiency, while limited analytics restricted insights into user behavior. Ensuring data security and compliance also remained a concern.

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Solutions

We transformed Graiver Travel’s platform by integrating CAV Systems for real-time updates and Fix Digital CRM for automated lead management. Performance improved with caching, CDN, and server optimizations. Google Analytics Enhanced eCommerce and New Relic provided insights and monitoring, while security measures ensured GDPR compliance.

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Deliverables

Integration with CAV Systems for catalog and data management
Penetration and Load Testing
UX/UI Optimization
Enhanced eCommerce Analytics Implementation
Integration with Fix Digital CRM for Lead and Order Management
Real-Time Event Monitoring with New Relic
Ongoing Maintenance and Support

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High-Level Development

The website was developed on a scalable, high-performance platform tailored for the travel industry. Our integration with CAV Systems enabled real-time updates of travel packages, ensuring users always had access to the most accurate information. Advanced caching and CDN configurations further enhanced speed and reliability.

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Tailored Solutions for Operational Efficiency

By seamlessly integrating with CAV Systems and Fix Digital CRM, we transformed Graiver Travel’s operations. Real-time data synchronization across multiple platforms improved inventory accuracy and reduced operational inefficiencies, while New Relic provided critical insights into site performance and user interactions.

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Results and Impact

The revamped website achieved: Real-Time Inventory Updates: Accurate and up-to-date catalog management across all platforms. Improved Performance: 40% faster load times and enhanced responsiveness. Increased Conversions: Optimized user journeys led to a significant rise in bookings. Operational Efficiency: Automation reduced manual effort by 45%. Enhanced Analytics: Deep insights into user behaviour enabled more effective marketing strategies.

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