Chatbot

Definition:

A chatbot is a program that simulates a human conversation via text chats or voice commands, or both.

Information:

A chatbot is an AI program that simulates an interactive human conversation by making use of key user phrases and text or auditory-based signals. They are often used for first-step customer service purposes and various marketing systems. Plus, they are included as intelligent virtual assistants in operating systems. A chatbot can also be called a chat robot, an artificial conversational entity, talk bot, chatterbox, or chatterbot.