CRM

Definition:

A Customer Relationship Management system helps manage business processes, like sales, customer interactions, and overall data.

Information:

Customer Relationship Management (CRM) is a technology used for managing all interactions between your business and its customers. It's just a simple matter of improving business relationships. CRM systems streamline processes, keep companies connected to their customers, and improve profitability. As a common definition of CRM, it refers to a product that assists with sales management, contact management, productivity, and more. A CRM solution allows your organization to focus on its relationships with individuals - such as customers, suppliers, or colleagues,  throughout your relationship with them - as you find new customers, win their business, and provide support and additional services.